STORE POLICY
Customer Care
​
-
At Mielle, we invest a great deal of thought into our designs & products, making our customer's comfort our number one priority. With our original, unique designs and our selection of the softest fabrics, Mielle pieces are truly one of a kind.
-
Yearly, we come up with new styles & seasonal collections, each with its own inspiration, mood and color story.
-
When it comes to fabrics, our primary focus is to elaborate our pieces with natural textiles such as rayon, modal and cotton, always keeping in mind and trying to steer towards the most sustainable options.
-
Another important priority is quality, Mielle is designed and produced in El Salvador, we source our manufacturing from experts that assist us in maintaining consistency, in our production, and guide us to provide the best quality in our merchandise.​
Privacy & Safety
​
Know that when you subscribe or buy at mielleintimates.com we protect our clients personal information. Subscription information is only used for database and email notification. Our paying methods include Pay Pal or through a third-party bank. If you do not have Pay Pal, you can also pay through our BAC POS link. If this is the case, send us a notice, we will send the payment link. After the purchase is established successfully, we will send you an email with your tracking information. We also sell vía Instagram, we give our clients a "direct to consumer service" in our instagram page, @mielleintimates any inquiries about our brand or products, please send us a DM.
​
Out Of Stock Items
Our products sell locally, at distribution points. Some items might go out of stock before we update our stock on our site. If we discover we do not have the item you have purchased, we will reach you immediately.
Wholesale Inquiries
We do sell whole sale, please contact at : mielle.lingerie@gmail.com or at our instagram page @mielleintimates
​
Payment Methods
​
Credit / Debit Cards - PAYPAL - Offline Payments (we will send you a link via email or msg)
​